Prof Chen Shaoxiang is Professor of Nanyang Business School’s Information Technology and Operations Management Division. Prof Chen also heads the China Executive Development Program that has trained more than 5,000 senior executives, mostly from China, in the areas of Management, Finance, Banking, Economics and Human Resources. He obtained both his PhD & MBA degrees from Katholieke Universiteit Leuven, Belgium. Prior to joining NTU, he has lectured in Docent, K.U. Leuven, Belgium and Nanjing, China. A two-time teaching award winner, Prof Chen also won the 2004 Research of the Division Award. His consulting and executive training clients include IBM, Bell Alcatel, Ford Motors, DHL, TNT, Nissan, SATS (Singapore Airport Terminal Services), NCB (National Computer Board of Singapore), ERASMUS (Netherlands) and SASOL (a South Africa chemical company).